Communications
Business phones and texting that land in the same place as your customers
Calls and texts are where most leads are won or lost. We set up your business numbers so every call, voicemail and text is saved on the right customer record, and nobody has to dig through a personal phone.
Software & integrations
Business phones & texting
We run our own construction companies on this setup. A missed call from a homeowner is a missed job, so calls ring the right people, unanswered calls go to voicemail, and every conversation stays on the customer’s record where the whole team can see it.
Business texting in the U.S. now requires carrier registration (called 10DLC). We have taken our own brands through it, and we walk you through yours.
- What we set up
- Local business phone numbers for calls and texts
- Call routing by user, ring order and business hours
- Phone menus (press 1 for…) and voicemail
- Calling from the browser and from the Android app
- Optional call recording
- Caller name display where carriers support it
- Text-messaging registration (10DLC)
- Carriers require businesses to register their brand and messaging use before sending texts from a local number. We prepare the registration, your opt-in and opt-out wording, and the privacy and terms pages carriers check, then follow it through carrier review.
- Keeping your number
- In most cases you can keep your existing business number by porting it. We review the number and your current provider first and tell you what to expect before anything moves.
- How it’s delivered
- Remotely, as part of your CRM setup or as a stand-alone integration project. We test calls and texts with you before you rely on them.
- Pricing
- By written quote. Carrier registration fees and per-message or per-minute carrier charges are listed separately in your quote.
Common questions
Do I need a new phone number?
Why does texting need registration?
Can my team answer from their own phones?
Have an idea? Let’s talk about what comes next.
Book a free consultation. We’ll listen, ask the right questions and send you a written quote for the work.